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Salesforce Administrator Training Singapore

Learn Salesforce Advanced Dashboard Training Singapore

salesforce administrator certification training
salesforce advanced administrator training
salesforce admin certification training

This Salesforce Training Singapore is designed to ensure that you learn & master the concepts of Salesforce Administrator.





Schedule


Days: 3 Days
Duration: 21 Hours
Timings: 9:30 AM - 5:30 PM

10 Anson Road, 26-08A International Plaza, Singapore 079903

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Why Choose Us


  • Expert Local Trainers
  • Hands-on Training by experts
  • Certificate of Achievement
  • Free Refresh Class within 6 Month

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Who Should Attend This Salesforce Certification Training Singapore


Salesforce training Singapore is ideal for those who are interested in cloud computing

Course Completion Requirements:

Minimum 75% attendance is required in order to complete the course and receive the course completion certificate

Entry Requirements

Above 16 years old

High School Level English

Basic internet & computer operation skills

Salesforce Admin Certification Training Singapore


What are the course objectives?

Inspizone Salesforce Training Singapore is designed to ensure that you learn & master the concepts of Salesforce Administrator and pass the certification exam on your first try. 

  • Learn how to manage and configure Sales and Service Clouds, 
  • Understand the sales and marketing ecosystem
  • Supervise a wide range of important features and functionality of Salesforce. 
  • This hands-on training will help establish your credentials in the Salesforce domain and give a solid boost to your career.
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What skills will you learn in our Salesforce Training and Admin certification?

By the end of this Salesforce Training, you will be able to:

  • Configure and manage Sales, Service Clouds
  • Gain understanding into the roles of each of the functional user groups (inside sales, outside sales, marketing, customer support and management)
  • Apply automation, security, debugging, data validation, and customize apps
  • Configure and setup user interface
  • Gain the full skillsets needed to pass the Salesforce Administrator Certification exam on your first attempt.

Who should take this Salesforce Administrator Training?

This Salesforce Training is suitable for:

  • A person looking to build a career in Salesforce
  • System administrators
  • IT managers
  • Sales operations professionals
  • Product managers Salesforce Administrator
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Salesforce Admin Courses Outline:


Lesson 01 - Salesforce Overview

  • Introduction to Salesforce
  • Salesforce Overview
  • Introduction to Salesforce
  • Salesforce Editions
  • Home Page Customization
  • User Management
  • Creating and Customizing Tabs
  • Creating an App
  • Uploading a Company Logo
  • Company Information Page
  • System Overview Page
  • Updating the Fiscal Year

Lesson 03 - Quote Templates

  • Introduction to Quote Templates
  • Quote Templates
  • Creating a Quote Record
  • Creating a Quote Template
  • Generating a Quote PDF
  • Emailing a Quote PDF
  • Modifying Quote Templates

Lesson 05 - AppExchange

  • Introduction to AppExchange
  • AppExchange
  • AppExchange Overview
  • Finding and Selecting an App
  • Finding a Developer
  • Finding a Consultant

Lesson 07 - Dashboards

  • Introduction to Dashboards
  • Dashboards
  • Understanding Dashboard Components
  • Creating a Dashboard
  • Refreshing a Dashboard
  • Modifying Columns on Dashboards
  • Adding Filter to Dashboard
  • Managing Access to Reports
  • Adding a Report as a Dashboard Component
  • Setting Up Dynamic Dashboards
  • Enabling Dashboards for iPad
  • Modifying Report and Dashboard Interfaces
  • Activating the Report Builder on Profiles

Lesson 09 - Role Hierarchy

  • Introduction to Role Hierarchy
  • Role Hierarchy
  • Viewing Role Hierarchy
  • Creating Roles
  • Enabling Field History
  • Creating Groups
  • Creating Permission Sets
  • Assigning Roles to Users

Lesson 11 - Profiles

  • Introduction to Profiles
  • Profiles
  • Standard Profiles Overview
  • Assigning Page Layouts
  • Field-Level Security
  • Custom App Settings and Access
  • Tab Settings
  • Record Type Settings
  • Administrative Permissions
  • General User Permissions
  • Standard Object Permissions
  • Custom Object Permissions
  • Password Policies and Session Timeout
  •  Login Hours and IP Ranges
  • Enabling Apex and Visualforce Access

Lesson 02 - Sales Cloud

  • Introduction to Sales Cloud
  • Sales Cloud
  • Leads Home Page
  • Creating List Views
  • Creating and Converting Leads
  • Creating Accounts
  • Creating Contacts
  • Creating Email Templates
  • Sending Individual Emails
  • Sending Mass Emails
  • Creating and Managing Price Books
  • Creating Products
  • Creating Opportunities
  • Creating Activities
  • Creating a Web-to-Lead Form
  • Creating a Lead Assignment Rule
  • Creating a Lead Queue
  • Creating an Auto-Response Rule
  • Creating Campaigns

Lesson 04 - Service Cloud

  • Introduction to Service Cloud
  • Service Cloud
  • Creating Cases
  • Creating Case Assignment Rules
  • Creating Case Escalation Rules
  • Enabling Solutions
  • Creating Solutions
  • Attaching Solutions to Cases
  • Enabling Knowledge
  • Configuring Knowledge
  • Creating a Web-to-Case Form
  • Creating an Email-to-Case Address

Lesson 06 - Reports

  • Introduction to Reports
  • Reports
  • Understanding Report Formats
  • Creating a Leads Report
  • Creating Contacts and Accounts Report
  • Creating an Opportunity Report
  • Adding Leads to a Campaign from a Report
  • Creating a Report Chart
  • Scheduling Reports
  • Creating a Campaign Report
  • Summarizing Report Data
  • Creating a Report Formula
  • Exporting Reports to Excel

Lesson 08 - Chatter And Salesforce To Salesforce Configuration

  • Introduction to Chatter
  • Chatter
  • Chatter Overview
  • Enabling Chatter
  • Enabling Chatter Feeds on Records
  • Configuring Chatter Groups
  • Creating Customer Groups
  • Creating a Free Customer Chatter User
  • Customizing Chatter Email Notifications
  • Configuring Salesforce to Salesforce
  • Accepting a Salesforce Connection
  • Sharing an Account via Salesforce to Salesforce
  • Enabling Ideas
  • Configuring Ideas Themes
  • Enabling Social Accounts
  • Enabling Libraries and Content
  • Customizing Libraries and Content
  • Uploading Documents to Libraries and Content
  • Configuring Salesforce1

Lesson 10 - Security Controls

  • Introduction to Security Control
  • Security Control
  • Viewing Object Security
  • Changing Default Record Access
  • Sharing Settings
  • Field Accessibility
  • Password Policies
  • Session Settings
  • Login Flows
  • Network Access
  • Activations
  • Session Management
  • Login Access Policies
  • Certificate and Key Management
  • Viewing Setup Audit Trail
  • Executing Expire All Passwords
  • Delegated Administration
  • Remote Site Settings
  • Named Credentials
  • File Upload and Download Security

Lesson 12 - Data Management

  • Introduction to Data Management
  • Data Management
  • Importing Leads
  • Importing Contacts and Accounts
  • Using Mass Delete
  • Installing Data Loader
  • Importing Records with Data Loader
  • Updating Records with Data Loader
  • Deleting Records with Data Loader
  • Exporting Records with Data Loader
  • Adding a Field in the Schema Builder
  • Scheduling a Data Export
  • Creating and Using Sandbox
  • Mass Transferring Records
  • Reporting Snapshots
  • Working with Tags

google logo Reviews of our students


Sarah Lah
Sarah Lah
4 months ago

Great excel course by Bee Hoon for 3 Days. Trainer was humorous and contextualised the info learnt in real life examples. Exercise files were easy to follow also.
Arun Dixit
Arun Dixit
11 months ago

I attended the excel course, our trainer Valene was really patient and well versed. The training environment was really good, I will definitely go again. Will recommend to my friends and family for sure.
Wenyan Yeo (W)
Cara Chan
4 days ago

Attended WORDPRESS WEBSITE CREATION COURSE on 25 Sep 2023. Really appreciate the training made simple for beginners like myself. The trainer Mr Abhinay gave clear explanations and repeated many times to make sure we understood. Understanding how Wordpress works enabled me to navigate my company website and make updates efficiently. Unfortunately, the plug-in used by my company website was not taught in the course; which is understandable given the many different types of plug-ins available.The staffs were helpful and understanding when I was unable to log-in my singpass for attendance. It was overall an enjoyable experience to me. Snacks and beverages at the pantry was a bonus, too! Thank you, Inspizone!
Joanna
Joanna
10 months ago

Thank you for the practicable courses. Lessons were conducted at a comfortable pace. Trainer Ms Mridula is knowledgeable, very helpful and encourages class participation to liven up the sessions. She also shared about how the tools can be applied in our work. Both intermediate and advanced excel courses exceeded my expectations. Thank you.
Guido Sudero
Guido Sudero
11 months ago

The course was effective for my purpose, the Teacher was clear and professional and she covered all the various aspects in an extensive and careful way. Then, the follow up they do, sending the course material to all Students is also good. Indeed a good Excel course for a beginner.
Avira Dixit
Avira Dixit
a year ago

I attended their 3 days excel training. I must say this is one of the best training places here at Singapore. They provide full training materials, you dont even need to bring your own laptop. Their course content was appropriate and examples used for explanation were relatable. The instructor was very patient and cleared all our doubts. Highly recommend!!
Leanie Lee
Leanie Lee
a year ago

I have just completed my excel levels 1 & 2. Trainer Bee Hoon is great. Her training was clear, audible & practical. A professional trainer indeed. Initially I was having some difficulties in my enrolment, but both the administrators Emma & Huyen were very helpful, patient, accommodating & efficient in their service, making it a pleasant experience I have had with InspiZone. InspiZone Highly recommended.
Wenyan Yeo (W)
Wenyan Yeo (W)
7 months ago

Attended the MS Excel course (Beginner & Intermediate) on 25 & 26 Aug. Ms Koh Bee Hoon was the trainer for the above mentioned course. Ms Koh is very knowledgeable and patient, she makes sure everyone in the class understands the current topic before she moves on to the next. The lesson pace is very manageable too. After attending the course, I have learnt much more functions about MS Excel! Highly recommend this course to anyone who wish to learn more about MS Excel.
Lucia
Lucia
a year ago

I have attended their MICROSOFT OFFICE EXCEL 2016 – INTERMEDIATE & ADVANCED LEVELS training. The trainer Bee Hoon is knowledgeable, patient and made online training an enjoyable hands-on experience. I would recommend the course for anyone wanting practical training, and I hope that there will be more online classes in the future.
J Quek
J Quek
2 years ago

I am so glad that I had clicked on the site of Inspizone and decided to give a try on one of their courses, Master Excel Training. And I've got more than what I expected, I have done the course many years back but the trainers were never generous with their tips but Bee Hoon, a big "WOOW" she is very generous with the tips and know-how that I had never known before and she is very patient ...gosh! Fantastic trainer!! The Training Coordinator, Sophia, she was very helpful from the moment I send in my request and questions, she patiently guided me from registration, claiming my skill future till the approval and giving me the class schedule. A big thank you and great service! The school, wow!! I never have seen a school supplying such a well-stocked and premium snacks for students/trainees, the class welfare is really great and taken care of!! Thank you! I will definitely recommend Inspizone and I will keep a lookout for other courses that they have.
Katherine Ang
Katherine Ang
a year ago

I have researched on a few training centres before deciding on Inspizone. Very happy that I have chosen the right one! I have attended Microsoft Excel Intermediate & Advanced Class by Bee Hoon. She is super good, knowledgeable and clear with the online class. If you have any doubts she will also guide you patiently and ensure that you know how the functions work. If you are a beginner or you want to brush up your excel skills Bee Hoon will be my number one recommendation! 🙂 My training coordinator Emma has been very helpful towards my question too. Will definitely sign up for more courses with Inspizone!
Patricia Tong
Patricia Tong
5 years ago

Attended MS Excel 2013 Intermediate and Advanced levels. IT Trainer Ms Asha was patient and knowledgeable. Her lessons were conducted systematically. Additionally, their Project Coordinator Ms Huyen took efforts to text reminder a day before; kept the place neat and clean; and making sure refreshments were ready and adequate.
alex koh ming
alex koh ming
3 years ago

BEST EXCEL TRAINING
Jacqueline Lee
Jacqueline Lee
2021-09-22

Went for a accounting course, Steven was friendly and helpful
Wenyan Yeo
Guido Sudero
2021-09-01

The course was effective for my purpose, the Teacher was clear and professional and she covered all the various aspects in an extensive and careful way. Then, the follow up they do, sending the course material to all Students is also good. Indeed a good Excel course for a beginner.
Ken Cheong
THIRUMALA DEVI
2021-09-15

Here i attended two courses. The Teacher is more knowledgeable person. I attend here accounts and Corporate Tax Singapore courses. really ill recommend this institute.
Josephine Low
Lachu Gandhi
2021-09-07

Content of the course is appropriate. Trainer valene was very good and interactive. The place, course materials, the presentation and content of the material everything were clear and precise and she gave proper response to the queries raised. The place is well maintained too. Overall, a good experience and sure, I will recommend inspizone to my friends who are keen on upgrading themselves.
shengwei tan
shengwei tan
2021-07-01

Stella is a great lecturer, the lesson taught are well orderly manner for each day which preps in beforehand and learning better.
Chiqui Ehong
Grace CH Ong
2021-06-11

A very useful course with laptops provided and sample datasets for our training. Training was very well-paced and clear, helpful for learning. Trainer also was happy to go around assisting when needed and managed queries well for us. Happy to have participated in a course at Inspizone 🙂

Salesforce Training (FAQs)


What Exactly Is Salesforce Training?

Salesforce is a booming career these days. If you plan to join a salesforce training, you’ll learn to configure salesforce to collect, analyze and recover critical customer information and build applications using Salesforce Lightning.

What Are The Basics Of Salesforce Training?

Here are some basics of salesforce training:

  • Configure Sales and Service.
  • Manage Sales and Service.
  • Implement automation.
  • Debugging.
  • Data validation.
  • Configure user interface.

Who Are Ideal For Salesforce Admin Certification Training?

The course is ideal for:

  • System administrators
  • IT managers
  • Sales operations professionals
  • Product managers Salesforce Administrator
  • Salesforce consultants
  • Salesforce developers
  • Salesforce marketing consultant
  • Training professionals.

What Am I Going To Learn In Salesforce Training In Singapore?

The salesforce training in Singapore is designed in a way that can develop a strong foundation of the subject and make students well-versed with the in and out of salesforce. With this course you’ll learn:

  • Configuring and managing sales, services, and clouds
  • Gaining an understanding of the roles of each of the functional user groups (inside sales, outside sales, marketing, customer support, and management)
  • Using automation, security, debugging, data validation, and customized apps.
  • Configuring and setting up the user interface.
  • Skillsets to pass the Salesforce Administrator Certification exam.

Why Should I Choose Salesforce Training In Singapore Over Other Institutes?

We’re not just a regular institute providing training services. We’re here to build a strong clan of salesforce professionals who’re industry ready and can stand out from the crowd with their robust skill set. With us, you’ll get:

  • Expert local trainers
  • Hands-on training by experts
  • Certificate of achievement

What's The Curriculum Flow Of Salesforce Courses In Singapore?

The curriculum is designed keeping in mind the industry needs and ensures that the students learn & master the concepts of Salesforce Administrator. The course includes:

  • Salesforce overview
  • Quote templates
  • Appexchange
  • Dashboards
  • Role hierarchy
  • Profiles
  • Sales Cloud
  • Service Cloud
  • Reports
  • Chatter and salesforce to salesforce configuration
  • Security controls
  • Data management

The course is meant for freshers as well as experienced professionals, who’re willing to brush up their skills and become industry experts. The course ensures that the students establish credentials in the Salesforce domain and give a solid boost to their careers. If you’re looking to upskill and seek new opportunities, this course is just perfect for you.