Christine Chan is an experienced Human Resources (HR) professional with more than 25 years of expertise in regional corporate HR. She has extensive knowledge in HR business partnering, HR operations, talent acquisition, talent management, and outsourcing. Throughout her career, she has successfully worked with diverse organizations and multicultural teams, helping businesses build strong HR strategies and improve workforce performance.

Her expertise covers a wide range of HR functions, including recruitment, employee engagement, performance management, manpower planning, rewards and compensation, succession planning, workforce mobility, career transition, and job redesign. Christine is passionate about creating positive workplace cultures that align business goals with employee development, enabling both organizations and their people to achieve long-term success.

Christine is also a strong advocate of digital transformation in HR. She is skilled in using data analytics tools such as Microsoft Power BI and Qlik Sense and has experience implementing Robotic Process Automation (RPA) to streamline HR processes and improve operational efficiency. She actively incorporates Artificial Intelligence (AI) into HR training programs to create more engaging and practical learning experiences.

As a trainer, Christine is well known for her interactive and engaging teaching style. She combines her extensive industry experience with practical examples, making complex HR concepts easy to understand for participants at all levels. Her training areas include conflict resolution, communication and collaboration, employment laws and regulations, performance appraisal, talent management, and career transition across industries such as hospitality, early childhood education, and retail.

Over the years, Christine has worked with many leading organizations, including Asia Pacific Breweries, Schenker Singapore, Singapore Institute of Management, NTUC Learning Hub, Nanyang Technological University (NTU), National University of Singapore (NUS), FairPrice, and NCSS. Her expertise and practical approach have helped numerous organizations strengthen their HR capabilities and achieve business excellence.

This is a hands-on WSQ exam-based course, equips entry-level HR professionals and administrative staff with practical knowledge of Singapore employment regulations, fair employment practices, and HR policy implementation. Participants will learn how to support HR operations while ensuring compliance with the Employment Act, PDPA, and Tripartite Guidelines.
By the end of the course, learners will be able to:

• Interpret basic employment law scenarios
• Support onboarding policy briefings
• Handle employee data responsibly
• Draft simple HR policy communication
• Identify compliance risks in HR practices